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Last updated: October 7, 2026
These Terms of Service (the “Terms”) govern your use of epicjourney.app, the Epic Journey web app, Brand Me and Hook Me Up (together, the “Services”). The Services are operated by theAlgoLab.com Inc. (“Epic Journey”, “we”, “us”), 343 Leighton View, Calgary, Alberta, Canada T3Z 0A2. By using the Services or making a purchase you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Services.
You must be at least 13 years old to use the Services, and at least 18 (or the age of majority where you live) to make a purchase. If you use the Services on behalf of a business, you confirm that you are authorised to bind that business to these Terms.
You access the Services through an account, through sign-in links we send you, or through your Instagram account using Meta’s API. Keep your password and sign-in links private: you are responsible for everything that happens under your account. Tell us at greg@epicjourney.app if you suspect unauthorised use. We may suspend or close accounts that break these Terms.
The Services use third-party artificial-intelligence models for transcription and for image, video and audio generation. AI output varies: we do not guarantee a particular result, that output will be free of mistakes, or that two requests will produce the same thing. Previews shown before a purchase indicate the style of the result; they are not a guarantee of the final file.
You keep ownership of the footage, photos, audio, text and other material you upload or send us (“Your Content”). You grant us a worldwide, non-exclusive, royalty-free licence to host, copy, process, transmit and display Your Content solely to operate, provide and improve the Services for you, including sending it to the processing providers described in our Privacy Policy. You confirm that you hold the rights needed for Your Content, and that it does not infringe anyone’s rights or break any law. We do not use Your Content for advertising without your permission.
Subject to payment of any amounts due, you may use the videos, logos and hooks produced for you (“Output”) for any personal or commercial purpose. Because Output is generated by AI, similar output may be produced for other people; we do not guarantee that it is unique, original in the legal sense, or capable of trademark registration, and it is your responsibility to check before relying on it as a brand asset. Where applicable law does not allow rights in AI output to be assigned, we grant you a perpetual, irrevocable, worldwide licence to use it instead.
You agree not to:
Our AI providers apply their own content rules. A request they refuse cannot be completed; we will tell you when that happens, and a refused animation request returns its credit.
All prices are in United States dollars (USD) and are shown before you pay.
Payment processing. Payments are handled by third-party payment processors such as PayPal and Stripe under their own terms. We do not store your full card number. Taxes may be added at checkout where the law requires. Any currency-conversion or foreign-transaction fee charged by your bank is between you and your bank.
Subscriptions and the free trial. The Creator Membership renews automatically every month until you cancel, and by subscribing you authorise those recurring charges. New members may try the full app free for seven days (with up to three additional five-second animation credits). A payment authorisation is collected when the trial begins, we remind you two days before the first charge, and the paid membership starts automatically when the trial ends unless you cancel first. How to cancel, and what happens when you do, is set out in our Refund & Cancellation Policy.
Animation credits. One credit creates one five-second, 720p animation without audio; a ten-second animation uses two credits. A credit is deducted when an animation request is submitted. A technically failed generation returns its credit automatically. A successful generation uses its credit even if you then decide to make a different variation, and each further variation uses another credit. Editing text, timing, position, compositing, replacing footage or re-exporting an existing animation does not use credits. Unused monthly credits roll over up to a balance of 30; credits from purchased packs never expire, are not counted in that limit, and are used after monthly credits. Credits have no cash value and cannot be transferred.
Price changes. We may change prices for future purchases at any time. For an active membership we will give you at least 30 days’ notice by email or in the app before a new price applies to a renewal; if you continue past that date, the new price applies.
Everything we sell is a digital product created on demand. Once the generation of a paid logo or animation has started, the purchase is non-refundable, except as set out in our Refund & Cancellation Policy, which also explains how to cancel a membership (any time, effective at the end of the period you have paid for).
All products are delivered digitally — in the app, or in your Instagram conversation for Brand Me. Nothing is shipped. Delivery times and what to do if something goes wrong are described in our Fulfilment Policy.
The Services, their software, templates, hook designs, style galleries, brand assets and site content belong to us or our licensors. Templates and galleries are licensed to you for making your Output within the Services, not for extraction, redistribution or resale.
Parts of the Services rely on third parties: Instagram and Meta (your use of Instagram remains subject to Meta’s terms), AI model providers, cloud storage and payment processors. We are not responsible for third-party services, and an outage at a provider can delay delivery. We will keep you informed and, where a paid request cannot be completed, our Refund & Cancellation Policy applies.
We may change, suspend or discontinue features of the Services. We will try to give reasonable notice of changes that materially affect a paid feature. If we discontinue a paid feature you have prepaid for, we will refund the unused portion.
To the extent permitted by law, the Services and Output are provided “as is” and “as available”, without warranties of any kind, express or implied, including fitness for a particular purpose, non-infringement and uninterrupted or error-free operation. You are responsible for reviewing Output before you publish or rely on it.
To the extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising from the Services or these Terms. Our total liability for all claims relating to the Services is limited to the amounts you paid us for the Services in the 12 months before the event giving rise to the claim. Some jurisdictions do not allow these limits; nothing in these Terms limits rights you have under applicable consumer-protection law.
You will cover us for claims by third parties that arise from Your Content, from Output you asked us to make in breach of section 6, or from your breach of these Terms.
You may stop using the Services at any time and may ask us to delete your account as described in the Privacy Policy. We may suspend or end your access if you breach these Terms or if the law requires it. When access ends, paid access ends as described in the Refund & Cancellation Policy.
These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable there. The courts of Alberta have jurisdiction over any dispute, without prejudice to any mandatory consumer-protection rights you have in the place where you live.
We may update these Terms from time to time. The “Last updated” date above shows the current version; we will notify you by email or in the app of material changes. Continuing to use the Services after a change means you accept the updated Terms.
theAlgoLab.com Inc. · 343 Leighton View, Calgary, Alberta, Canada T3Z 0A2 · greg@epicjourney.app · all contact details